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SAP C/4HANA, Customer Relationship Management, SAP S/4HANA
The digital mapping of service processes makes customer service significantly more efficient and powerful.
Digitalization, Innovation
It has become a tradition for Gartner analysts to look ahead to which strategic technology trends will shape the new year. For 2021, Gartner has identified nine trends.
Cloud Solutions, ERP
In the course of the digital transformation, companies are becoming increasingly willing to use cloud ERP solutions. This is the result of a study commissioned by the magazines CIO and Computerwoche.
Customer Relationship Management, Customer Experience, SAP S/4HANA
Automated service processes bring companies advantages in many ways. The speed at which customer requests are handled increases, as does process efficiency.
SAP Analytics Cloud
Organizing large amounts of data from different sources in a uniform and clear manner in one place is a major challenge for many companies.
Cloud Solutions, Technology
In 2019, around three-quarters of companies in Germany obtained IT services from the cloud. This is 10% more than in 2017, as Bitkom Research has determined in a representative survey.
SAP S/4HANA
The system conversion, often referred to as the brownfield approach, is one of three basic conversion scenarios for migrating to SAP S/4HANA. This involves upgrading an existing ERP system to SAP S/4HANA.
