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    Digitalization, Technology

    39% of DSAG companies in Germany, Austria and Switzerland are increasing their general IT investments in 2021 – just under a third of these in the range of 10 to 20%.

    Master Data Management

    Driving digitization, optimizing processes, making better decisions in real time – for these goals, high data quality is of crucial importance.

    Technology, Internet of Things

    Many industrial companies in Germany rate the potential of the Industrial Internet of Things (IIoT) as high. Accordingly, 40% would like to increase their investments in this area, while only 18% plan to reduce their spendings.

    SAP C/4HANA, Customer Relationship Management, SAP S/4HANA

    The digital mapping of service processes makes customer service significantly more efficient and powerful.

    Digitalization, Innovation

    It has become a tradition for Gartner analysts to look ahead to which strategic technology trends will shape the new year. For 2021, Gartner has identified nine trends.

    Cloud Solutions, ERP

    In the course of the digital transformation, companies are becoming increasingly willing to use cloud ERP solutions. This is the result of a study commissioned by the magazines CIO and Computerwoche.

    Customer Relationship Management, Customer Experience, SAP S/4HANA

    Automated service processes bring companies advantages in many ways. The speed at which customer requests are handled increases, as does process efficiency.