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    SAP C/4HANA, Customer Relationship Management, Customer Experience

    Implementing a customer relationship management (CRM) system is no easy task. There are a multitude of requirements that companies need to consider in the process.

    SAP C/4HANA, Customer Relationship Management, Customer Experience

    FSM Release 2102, the latest update for SAP Field Service Management (FSM), has been available since February 19, 2021. It provides a number of optimizations and new features.

    SAP C/4HANA, Customer Relationship Management

    The first upgrade of 2021 is imminent for SAP Sales and Service Cloud. C4C Release 2102 will be rolled out in test systems on February 6 and 7.

    SAP C/4HANA, Customer Relationship Management, SAP S/4HANA

    The digital mapping of service processes makes customer service significantly more efficient and powerful.

    Customer Relationship Management, Customer Experience, SAP S/4HANA

    Automated service processes bring companies advantages in many ways. The speed at which customer requests are handled increases, as does process efficiency.

    SAP C/4HANA, Customer Relationship Management

    The mission of PILLER Blowers & Compressors GmbH is not only to manufacture outstanding products, but to offer comprehensive service.

    SAP C/4HANA, Customer Relationship Management

    Three months have passed since the last update for SAP Sales and Service Cloud. That means it’s time for the C4C Release 2011.