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Customer Relationship Management, Customer Experience
All experiences that a customer has with a company or brand pay into the customer experience (CX).
SAP C/4HANA, Customer Relationship Management, Customer Experience
For the fourth time in 2021, SAP is releasing a major update for SAP Sales and Service Cloud. C4C Release 2111 has been available in test systems since October 23/24.
SAP C/4HANA, Customer Relationship Management, SAP S/4HANA
Customer service expectations are continually increasing. Customers demand proactive service that takes action before a machine is down.
SAP C/4HANA, Customer Relationship Management, Customer Experience
In addition to innovative features, SAP is also introducing a new licensing model with C4C Release 2108 that applies to newly concluded contracts.
SAP C/4HANA, Customer Relationship Management, Customer Experience
Every update for SAP Field Service Management (FSM) brings additional functionalities and system improvements.
SAP C/4HANA, Customer Relationship Management, Customer Experience
On May 22 and 23, C4C Release 2105 was rolled out to production systems. The upgrade for SAP Sales and Service Cloud again has many innovations on board.
SAP C/4HANA, Customer Relationship Management, Customer Experience
As a manufacturer of inverters for photovoltaic systems and energy storage systems, KACO new energy operates in a dynamic market environment.
