SAP C/4HANA, Customer Relationship Management, Internet of Things
PILLER: Consistent view on the customer
The high-performance blowers for the process industry from PILLER satisfy even the highest requirements. The hidden champion from Moringen in Lower Saxony does not only offer his customers first-class products, but also a formidable service. In coperation with the consulting company IBsolution, PILLER has put its sales and service processes on a new basis, thereby increasing efficiency and the degree of automation.
SAP C/4HANA, Customer Relationship Management
KACO new energy: On the sunny side of service
The global market for inverters is highly competitive. To stand out from the competition, KACO new energy offers automated service and maintenance processes. In this way, customers, service partners and operators of photovoltaic systems benefit from real added value. For the implementation of the customer portal, the Neckarsulm-based company relied on the expertise of IBsolution.
