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    SAP C/4HANA, Customer Relationship Management

    Under the slogan “transparency, speed & cost”, KACO new energy GmbH started the project to improve customer service in 2018.

    SAP C/4HANA, Customer Relationship Management

    The 2005 release of SAP Field Service Management (FSM) has been available since May 16, 2020.

    SAP C/4HANA, Customer Relationship Management

    There are things you can rely on even in turbulent times like the Corona crisis. These include the quarterly updates for the SAP Sales and Service Cloud.

    SAP C/4HANA, Customer Relationship Management

    As a global company, PILLER Blowers & Compressors GmbH faces a special challenge: How do you succeed in planning and executing worldwide service assignments quickly and efficiently?

    SAP C/4HANA, Customer Relationship Management

    On February 1 and 2, the C4C Release 2002 was installed in the test systems. Roll-out in the production systems is planned for February 15 and 16.

    SAP C/4HANA, Customer Relationship Management

    The new native SAP Sales Cloud Mobile App will be made generally available with the 1908 release of SAP Sales Cloud. This application will not replace the existing one, so there are a couple of questions around this topic.

    SAP C/4HANA, Digitalization

    What does ideal customer service look like in the digital age? Do most customers still value personal contact? No.