Introducing a customer relationship management (CRM) system brings with it various challenges.
One of them is to ensure that IT, business and management work together on the project. It is also important to find a CRM system that best fits the corporate strategy, can be seamlessly integrated into existing processes and the existing system landscape, and offers good usability.
In our whitepaper “Help me! The business department wants a new CRM!”, we give you valuable recommendations for action to ensure that your CRM project is a success and that the CRM system is accepted by the users.
Download our whitepaper for free.
