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The ability to map their business processes end-to-end is becoming increasingly important for companies. In this way, they achieve higher and accelerated value creation, are able to react quickly to changes, increase their productivity, and are more resistant to crises.
In close interaction with SAP S/4HANA, SAP Business Technology Platform (BTP) also represents an important component of the smart enterprise. It combines data management, innovative technologies such as machine learning and artificial intelligence, application development, automation, integration, and analytics tools in a unified environment.
Flexibility, scalability, speed and automation are also important factors in shaping customer relationships. The Customer Experience (CX) suite of SAP maps customer-related processes holistically and digitally. This makes it an ideal fit for a future-proof system architecture.
SAP S/4HANA represents the central starting point for companies to adapt their entire IT landscape and business model to the challenging conditions of the market. As the digital core of the intelligent enterprise, SAP S/4HANA forms the technological basis for companies to manage end-to-end processes – across departmental and company boundaries.
Successful companies put their customers first and provide a seamless, personalized customer experience along the entire customer journey. SAP Customer Experience brings customer-related processes in sales and service into the digital age. In this way, companies not only exploit additional revenue potential, but also reduce costs through process automation.
The extension and integration modules of SAP Business Technology Platform simplify the company-wide interaction of systems and applications. As a result, companies are able to quickly generate business value from their data, have better access to relevant information, develop modern, user-friendly applications, and accelerate innovation.
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