Digitization has been the buzzword of recent years. More and more software applications are gradually finding their way into companies. Even if these are based on standardized platforms such as the SAP ecosystem, the effort required for support increases with each application. Rarely does the IT department grow in the same way.
This gives you the time to take care of the really important things: successfully driving forward digitization in the company and optimally adapting the applications to the company’s requirements with your expertise and dovetailing them with the existing applications and processes.
+49 7131 2711-3000
Many years of experience in AMS for SAP products
ITIL-based support processes
From helpdesk to 3rd level support: everything from a single source
Strategic SAP consulting and operational SAP application management from a single provider
Many years of cross-industry experience with SAP
Elimination of onboarding efforts
Use of the knowledge advantage of the support consultants
Clarification of billing modalities in advance
Rapid provision of developer resources
We bundle various application management services under the name “Customer Success”. Our customers are as diverse as their requirements for external support. With our comprehensive service portfolio, we offer you exactly the service that integrates optimally into your organization and thus generates noticeable added value.
Professionalism is a top priority for us. Our service management processes are based on ITIL and our consultants are ITIL certified. This means that our services are based on currently valid and globally proven best-practice processes for providing IT services effectively and efficiently.
From Incident Management to Enhancements and Urgent Tickets to Experts on Demand – our Application Management Services (AMS) include the right offering for your specific requirements. We take care of your systems so that you can concentrate on value-adding activities.
With Application Management Services (AMS) for SAP S/4 HANA and SAP ECC, we offer high-quality support for your users. At the same time, we take care of system maintenance and SAP S/4HANA management. This allows our customers to focus on their core competencies.
Current BI system landscapes are extremely complex. Data is distributed across different systems and needs to be analyzed in different places with different tools. Managing this complexity for you is one of the key capabilities of our Customer Success.
Ensuring the smooth operation and continuous development of business applications is an indispensable prerequisite for lasting corporate success. Companies can outsource the support and operation of SAP applications to relieve the burden on their own IT and create scope for innovation and value creation.
Free yourself from daily routine tasks and ensure that your systems are available around the clock and provide the right basis for decision-making. Always stay up to date with the latest technology while conserving your own resources.