Progressive networking across company boundaries, digitized processes, organizational changes with changing responsibilities, company acquisitions and trade-offs are typical characteristics of modern and dynamically operating companies.
Changes such as the introduction of cloud systems and their connection to central user and authorization management require hybrid security landscapes that can no longer be implemented with antiquated solutions such as central user administration (CUA). Especially in the SAP environment, there are other challenges that come with the introduction of SAP S/4HANA. For example, how can I fill the system with users and authorizations practically at the push of a button?
Identity management solution providers such as SAP address precisely these challenges with their Identity & Access Management (IAM) software.
SAP offers the following solutions for maintaining and managing access rights and users:
These solutions, individually or in combination, enable an efficient and compliant operation of target systems. This includes the detection and minimization of risks as well as the process-based provisioning and removal of users and accesses.
Authorizations in SAP systems form the basis for identity & access management. They enable users to access the applications they need to perform their tasks. Since functional and organizational requirements are subject to change, SAP authorizations must be regularly checked and reworked. This is the only way to ensure that processes are mapped securely and completely correctly from a technical point of view.
In order to identify and minimize risks in authorizations and to assign them correctly via the SAP user lifecycle, the use of supporting solutions from identity & access management is recommended.
The introduction of Identity & Access Management does not have to be complicated and unpredictable. We have already supported many projects of all sizes: lean solutions for medium-sized businesses as well as global roll-outs in corporate groups.
With our ready-made packages, you can rely on solutions that work and are ready for use within a very short time. This allows us to offer you a large part of the required content at a fixed price. At the core are predefined processes and best practices that many of our customers are already using successfully.
With these methods, we not only help you with implementation. You can also maintain and manage the solutions independently afterwards, or you can place the operation of your SAP Identity Management (SAP IdM) in our hands with confidence: We call this Customer Success.
Automated management of digital identities over the entire lifecycle (Identity Lifecycle Management, ILM or User Lifecycle Management, ULM)
Protection of your company data against unauthorized access
Adherence to compliance guidelines and their documentation
Optimization of administrative processes
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Identity & Access Management (IAM) deals with the administration and maintenance of user roles and access rights of individual users to applications and cloud services. This primarily involves authenticating and authorizing users according to their role in the company, i.e., establishing their identity and the associated access rights.
Authentication ensures the actual identity of the user. In the simplest case, this is done using a username and password, but it can also be done using multi-factor authentication or authentication based on biometric characteristics.
After successful authentication, the user must be correctly authorized. This means providing them with exactly the access rights and information they need to perform their work. The roles to which a user is assigned and the authorizations he or she thus has are usually stored in a database or an Identity & Access Management system such as SAP Identity Management (SAP IdM).
Identity & Access Management systems support the IAM process and offer a wide range of functions for automating the assignment of authorizations and for mapping the entire Identity Lifecycle Management – starting with the entry of an employee into the company, through department changes and changes in the area of responsibility, right up to the exit. Ideally, Identity & Access Management communicates as a central unit with all connected systems via so-called IdM connectors.
Automatic provisioning of users (onboarding and offboarding)
Workflow management and self-services
Role-based access control and access governance
Reporting, audit & compliance
SAP Identity Management (SAP IdM) and SAP Access Control focus on the traceable management and consistent distribution of digital identities throughout their lifecycle – assignment, repeated adjustments, deletion. The solution enables you to flexibly map your individual workflows so that required user accounts, roles and authorizations can be assigned in a rule-based and automated manner. All changes to authorizations and user data are logged in a traceable manner. In this way, SAP Identity Management makes a major contribution when it comes to adhering to legal and internal compliance regulations.
SAP Cloud Identity Access Governance (IAG) is the first of a series of services in a new cloud identity management solution. It helps you manage access rights and streamline processes through centralized reporting of all user activities in your systems. These analyses enable you to identify and resolve role conflicts or access problems early on. You can permanently refine your identity management and strengthen compliance. SAP Cloud Identity Access Governance makes an enormous contribution to modern, cost-efficient risk management.
Graphical, customizable dashboards
Real-time analyses for immediate reactions in critical cases
Adjustable user rights if required dynamically during operation
Preconfigured reports for compliance audits
During their daily work, your employees alternately use different applications, each of which requires them to authenticate themselves with their own access data. This is not very user-friendly and can also pose a real security risk. SAP Single Sign-On (SSO) solves this problem for you. The solution provides you with a central management of access data to which you can connect all your systems − SAP and non-SAP applications as well as mobile devices of all kinds. Thus, each user only needs to remember one user ID with which he or she can log on once for all applications.
A well thought-out and largely automated identity and access management prevents dangers. Role and authorization concepts as well as stored rules and regulations ensure, for example, that SoD (Segregation of Duty) guidelines are adhered to - for example, that an employee who orders a company asset cannot release his own order himself. In this way, identity and access management tools reduce potential misuse and thus prevent damage to the company.
Digitalized processes in identity and access management offer considerable potential to simplify and accelerate administrative processes. Intelligently combined with HR management systems, they support the complete employee lifecycle from the time an employee joins the company, through his or her professional development, to the time he or she leaves. When changes are made, the system immediately checks whether new rights in the systems conflict with the applicable compliance guidelines. When an employee leaves the company, the system ensures that no unauthorized access can occur on the cut-off date.
Connectors ensure that your SAP IdM automatically communicates with a large number of connected systems.
Identity and access management systems allow access rights to be extended to external partners without compromising security. Processes can thus be mapped across company boundaries through the use of on-premise applications, mobile apps and SaaS solutions. This simplifies collaboration with external partners, increases productivity and ensures higher revenues and profits.
Identity and access management systems reduce the processing time of helpdesk calls. Standard processes such as resetting passwords are completed with just one click. Self-services even enable the end user to carry out such processes himself. As a result, not only the processing time for helpdesk tickets is reduced, but also their number.
Identity Lifecycle Management is part of enterprise security and describes all processes for assigning roles and authorizations − from when an employee joins the company, through changing responsibilities or even department changes, to when he or she leaves.
Authorizations in SAP systems grant users access to the applications they need to perform their activities. In order to map the processes securely and correctly, SAP authorizations must be subject to regular control and post-processing.
The tools of the SECMENDO product suite extend the capabilities of existing SAP Identity & Access Management (IAM) solutions. The goals are an improved user experience, enhanced functionality and more efficient processes.
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